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Privacy Policy

​This Privacy Policy outlines how Lolabelle Crystal Jewellery collects, stores, and protects your personal data in compliance with UK GDPR. It applies to online orders, in-person purchases, newsletter sign-ups, and direct communication.
​While Lolabelle Crystal Jewellery is a UK-based business and complies with UK GDPR, the same standards of care, security, and transparency are applied to all international customer data.

Privacy Policy

Last updated: 04/10/2025

At Lolabelle Crystal Jewellery, I’m committed to respecting and protecting your privacy. This policy explains how your personal information is collected, used, and stored when you visit this website, make a purchase, or interact with me online or in person.

 

1. What Information I Collect

I may collect the following information when you place an order, sign up for my mailing list, message me, or shop in person:

  • Your name

  • Your email address

  • Your postal address (for online orders)

  • Your order and payment details

  • Any custom notes or messages you share

This information is used solely to fulfil your order, respond to enquiries, or send email updates if you've opted in.

 

2. How I Use Your Information

  • To process and ship your orders

  • To communicate with you about your purchase

  • To respond to questions or custom requests

  • To send newsletters or offers (only if you’ve subscribed)

  • To comply with legal, tax, or record-keeping obligations

I will never sell, rent, or share your information with third parties for marketing purposes.

 

3. Payment & Security

Online payments are securely processed through:

  • PayPal

  • Stripe

In-person transactions are processed using SumUp.

I do not store or have access to your full payment card details. All payment platforms used are secure and GDPR-compliant.

 

4. Cookies

This website may use cookies to improve functionality and enhance your browsing experience. You can disable cookies at any time through your browser settings.

 

5. Email Marketing

If you’ve subscribed to the Lolabelle newsletter, you’ll receive occasional updates, new release announcements, and exclusive offers.

  • Emails are sent through Mailchimp, a secure GDPR-compliant provider.

  • You may unsubscribe at any time using the link provided in each email.

 

6. Data Retention

I retain your personal information only as long as necessary to:

  • Fulfil your order

  • Comply with legal and tax obligations

  • Maintain accurate business records

You have the right to request access to your data or ask for it to be corrected or deleted at any time.

 

7. GDPR Compliance

Lolabelle Crystal Jewellery is a UK-based business and complies with the UK General Data Protection Regulation (UK GDPR). Your data is treated with care, transparency, and integrity.

 

8. Contact

If you have any questions or would like to request access to your personal data, please contact:

Lesley Morrison
Email: hello@lolabellecrystaljewellery.com
Website: www.lolabellecrystaljewellery.com

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